What we collect, why, and who we share it with. We don't sell your information.
- 1. What we collect
- 2. How we use it
- 3. Who we share it with
- 4. How long we keep it
- 5. Your choices
- 6. Security
- 7. Children
- 8. Changes and contact
1. What we collect
- Contact details: name, email, phone number.
- Service details: the address where we detail, your vehicle (year, make, model, color, size), the package and add-ons you choose, notes you give us (like gate codes or where the spigot is), and your booking history.
- Photos: before and after photos we take of your vehicle, and photos you choose to send us.
- Payment details: payments are handled by Square. We store only the card brand and last 4 digits, plus payment records (amounts, dates, receipts). We never see or store your full card number.
- Agreement records: when you agree to our Terms or authorize membership charges, we record the date, time, version, and your IP address.
- Sign-in: one-time sign-in codes (stored scrambled) and a cookie that keeps you signed in. We don't use advertising trackers or sell ads.
2. How we use it
- To schedule, perform and get paid for your details and membership.
- To send booking emails and, if you opt in, text messages: confirmations, reminders, updates and sign-in codes.
- To keep records for quality, safety, taxes, and resolving disputes or chargebacks.
- To show before and after photos in our marketing, only with your permission and with plates and addresses hidden.
3. Who we share it with
We don't sell your personal information. We share it only with service providers that help us run Apex Detailing, and only what they need:
- Square (payments), Cloudflare (website hosting, our database, and the quick "are you human" check on booking and sign-in, called Turnstile), Resend (email delivery), Twilio (text messages and sign-in codes), and Apple iCloud (our private job calendar).
- Your bank or card issuer, if you dispute a charge.
- When the law requires it, or to protect our rights in a legal dispute.
Text messaging. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Your number is used only to send the messages you signed up for. Reply STOP to opt out at any time.
4. How long we keep it
We keep booking, payment and agreement records for as long as needed for taxes and legal purposes (generally up to 7 years). You can ask us to delete your account and personal information sooner; we'll delete what we aren't required to keep.
5. Your choices
- Update your details anytime in your account.
- Turn off reminder emails in your account. Reply STOP to stop texts.
- Ask us for a copy of your information, to correct it, or to delete it: contact@apexdetailingoc.com.
6. Security
We use secure, encrypted connections, store card details only with Square, and limit access to your information. No system is perfectly secure, so please tell us right away if you notice anything unusual.
7. Children
Our services are for adults. We don't knowingly collect information from children under 13.
8. Changes and contact
If we change this policy, we'll update the date at the top. Questions: Apex Detailing LLC, Brick, NJ · contact@apexdetailingoc.com · (732) 206-7084.